An Agent That Turns
Every Visit Into a 5-Star Experience
When customers earn loyalty points, we capture their feedback. Direct happy customers to Google & Yelp while resolving issues privately.
Available With Both Options
Get surveys & feedback whether you join or launch
How was your visit?
You just earned 50 points!
Real-Time Feedback That Powers
Smarter Customer Experiences
Powered by AI-driven surveys and real-time insights, LoyalCircle captures every customer voice and transforms it into action. By surfacing issues before they become public reviews and amplifying happy customer moments, our connected feedback engine closes the loop instantly — driving loyalty, smarter decisions, and long-term growth at scale.
Points Earned
Customer earns loyalty points at your store.
Prompt for Feedback
Customer Rates Experience
Tailored Action
Double Cheeseburger
320 Cal · #1 most liked
US$14.47
Customer completes a transaction and earns loyalty points. This triggers the feedback flow.
Manages Your Reputation With
Real-Time Customer Feedback
Boost 5-Star Reviews
Guide happy customers (4-5 stars) to leave reviews on Google and Yelp.
Reduce 1 and 2 Stars
AI Agents engage unhappy customers and enroll into recovery workflows.
Immediate Engagements
Surveys are sent instantly via WhatsApp, delivering 11%+ response rates.
AI Insights Dashboard
Weekly AI-generated insights about customer sentiment, trends, and actionable recommendations.
Automated Analysis
AI categorizes feedback, extracts topics, and identifies urgent issues automatically.
Webhook Integration
Connect to your existing systems. Trigger surveys from your POS or CRM.
Connect to Your
Existing Systems
Whether you join a shared loyalty program or launch your own, you get full webhook and API access to integrate with your POS, CRM, or any custom system.
Webhooks
Receive real-time events when customers earn points, redeem rewards, or submit feedback.
API Access
Full REST API to integrate with your POS, CRM, or any custom system.
Works Both Ways
Join a shared program OR launch your own - either way, you get full integration capabilities.
{
"event": "feedback.submitted",
"customer": {
"id": "cust_abc123",
"name": "Sarah Williams",
"points_earned": 50
},
"feedback": {
"rating": 5,
"sentiment": "positive",
"directed_to": "google"
},
"store": {
"id": "store_xyz",
"name": "Downtown Location"
}
}Address Complaints
Before They Go Public
Agents follow-up with unhappy customers to resolve complaints. Receive instant alerts for negative feedback and send recovery offers automatically.
Hi Sarah! 👋
We're truly sorry your visit wasn't up to our usual standards. We'd love to make it right - please enjoy 15% off your next order at Coffee House Downtown.
Just show this message when ordering. We hope to see you again soon! ☕
Interested In Learning More?
Schedule a Call
See how the Surveys & Feedback Agent can transform your customer experience.